Shipping Policy
At Woof Avenues, we understand how exciting it is to shop for your furry friends, and we’re committed to getting your order to you as quickly and safely as possible. Here's everything you need to know about our shipping process:
Processing Time
All orders are carefully processed within 1-2 business days from the time your order is placed. During busy periods or promotions, please allow an additional 1-2 business days for processing.
Shipping Timeframe
Once your order is processed and dispatched, you can expect delivery within 12 to 15 business days. We strive to get your pet's new goodies to you as quickly as possible, but please note that delivery times may vary depending on your location.
Shipping Costs
We offer competitive shipping rates to ensure that you can shop comfortably without worrying about expensive shipping fees. Shipping costs will be calculated at checkout based on your delivery address.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow your package every step of the way. If you experience any issues with tracking or delivery, please don’t hesitate to reach out to our customer support team.
Delays & Issues
While we aim to meet our estimated delivery times, occasional delays may occur due to factors beyond our control, such as weather conditions or carrier disruptions. If your order is delayed or you have concerns, please contact us, and we will do our best to resolve the issue as quickly as possible.
International Shipping
At this time, we only offer shipping within selected countries. We do not currently ship internationally, but we hope to expand our shipping options in the future.
Customer Support
If you have any questions or concerns regarding shipping or your order, our customer service team is here to help! Feel free to reach out to us at woofavenues@gmail.com, and we’ll be happy to assist you.
We appreciate your understanding and patience as we work to get your order to you in a timely manner. Thank you for shopping at Woof Avenues—where happy pets come first!